Returns within 30 days
We want you to be happy with your purchase. Eligible items may be returned within 30 days of delivery for online orders or purchase for in-store orders.
To be eligible for return, an item must be in the same condition in which it was received: unworn, unwashed, unused, and with all original tags attached.
ITEMS RETURNED WITHOUT TAGS OR THAT HAVE BEEN LAUNDERED WILL NOT BE ACCEPTED FOR RETURN. IF YOU WANT A NON-ACCEPTED ITEM SENT BACK, YOU ARE RESPONSIBLE FOR RETURN SHIPPING.
Starting a return
Contact Uniform Country before sending an item back. We will provide the return instructions. Returns may be sent to: Uniform Country, 2243 Colonial Ave SW, Roanoke, VA 24015.
For eligible returns that are not the result of a defect or Uniform Country error, the customer is responsible for return postage. Original shipping charges are non-refundable.
Refunds
Once we receive and inspect an eligible return, the refund will be issued to the original form of payment.
Damaged, defective, or incorrect items
If an item arrives damaged, defective, or incorrect, contact us within three days of delivery at support@uniformcountry.com or 540-427-6315. Include your order number and photos when available so we can review the issue.
Final-sale items
Customized or decorated merchandise is final sale except for a verified defect or an error by Uniform Country.
Contact
Email support@uniformcountry.com or call 540-427-6315 with questions about a return.